Email Integration

We know that your clients’ demands for timely communication and speedy responses are greater than ever.

Email as a method of communicating with your clients and contacts provides a multitude of advantages. We understand that every piece of correspondence needs the utmost care and attention, which is why Insight Legal Enterprise works alongside Outlook to produce professional emails that are immediately saved to your case file.

Ensure key dates and email correspondence are managed reliably and consistently with our seamless Outlook integration.

Email-Integration

How can Enterprise Email Integration help your business?

74% of written communication from businesses is done by email.

It’s possibly not a surprising statistic when you look at the advantages. With instant delivery, confirmed receipt and no postal delays to be taken into account with the response, it is no wonder that law firms – and law firm clients – are using email more than ever. That is why Insight Legal integrates seamlessly with Microsoft Outlook to manage both your incoming as well as your outgoing emails.

With Insight Legal you have the ability to create templates and precedents directly into the body of emails. With both email addresses and matter-related content being directly populated from your Insight database, you immediately avoid any duplication of effort, as well as prevent the disastrous consequences of an email being incorrectly addressed.

As well as every piece of system-generated correspondence being automatically saved into the electronic case file, our Outlook integration ensures that all received emails can be automatically attached to the relevant matter without any user time or intervention required.

  • Achieve your ‘everything in one place’ goals with seamless links between Insight and Outlook
  • Store emails against cases for an up-to-date view of all correspondence and matter progress
  • File email attachments to the case, then locate case documents with ease
  • Enhance the user’s experience by integrating your go-to, business-critical systems
  • Synchronise your Outlook calendar so you never miss client meetings, court hearings or other important diary bookings
  • By being better organised, offer client service levels that your competitor’s envy
  • Empower your legal teams to work cohesively together by better sharing the entire electronic case file, without having to share entire mailboxes
  • Automatically time record when generating and sending your email correspondence
  • Save time by operating more efficiently and increase your caseload

Services

Services

data migration

Data Migration

For a practice choosing a new system, it is imperative that data from the old system can be brought forward to the new one. We are experts in data migration from over 40 different systems.

project management

Project Management

Insight Legal is an award-winning software solution, supported by a dedicated team of people on hand to work alongside you to plan a bespoke transition according to your exact needs.

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Training

Our Training is designed around the needs of your people and practice. Training doesn’t stop after the implementation phase – it’s available whenever and wherever you need it.

Platform and Deployment

Firms can choose between storing data entirely on premise, in the cloud or a mixture of both. This combination of apps and flexible deployment means users have a responsive, easy to use system.

Support

Many software companies charge an additional fee for their support service on top of the licence cost. With Insight Legal, software support is included in the price that you pay.

Support

Many software companies charge an additional fee for their support service on top of the licence cost. With Insight Legal, software support is included in the price that you pay.

phone

Phone

Please call our support line on
01252 518939.
Office hours are Mon – Fri, 9am – 5.30pm

Email

Send us an email at support@insightlegal.co.uk and speak directly with a legal professional in our support team

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Contact

insight-legal

Call, email or visit one of the Insight Legal Software offices across England & Wales, Scotland or Ireland