Four ways to speed up the conveyancing process

1. Questionnaires for onboarding

One of the most significant ways that you can speed up your conveyancing process is to look at the first steps taken. If you can speed up the process of data collection, you can have everything you need to get started with the work as soon as possible.

Rather than having a member of staff get the information from the client in the format of a discussion, you can simply send them a secure online questionnaire that they can quickly and easily fill out or have them provide the information directly in to your client portal.  It can also improve accuracy and ensure that all the right data is collected at the right time.

2. A range of communication options

Sometimes conveyancers can be too rigid in the ways that they communicate with clients. If calling up or emailing the business is the only way to get in contact with your conveyancer, it can lead to the communication lines becoming overrun and frustration on all the sides. This can significantly slow down a conveyancer’s ability to get their job done.

There are plenty of alternative options available such as live chat, video calls and even automated chatbots to answer the most common questions.

3. Automated workflows

You might be surprised at just how many processes that have been a part of your business for a long time aren’t the most efficient way to do things. In some cases, it can be possible to take these processes away from staff and actually automate a great deal of them.

With automated workflows you can build fully compliant, standardised conveyancing processes that save a great deal of time, and improve productivity. This can take a huge administrative burden off your team.

4. Updates available in real-time online

It is the case that clients can sometimes be a cause of poor efficiency. Many will chase regularly and request updates, which means a great deal of time has to be used up answering their queries. However, there can be a fairly easy remedy for this.

Using case management software allows you to provide clients with a secure portal from which they can access their case and be provided with real-time updates. This is a great way to eliminate unnecessary communications which speeds up work enormously.