Implementing a single, offsite-hosted practice management system firm-wide has brought multiple benefits to Wayman & Long, as described by Stephen:
“At last, we’re a unified team with everyone given access to our statistics and files, whatever their role and wherever they’re based. A knock-on effect of this is mobile working.
“It’s removed the hierarchies of knowledge which existed before. Now, we’re all in the know because the information’s readily available to licensed users and, with no more annoying interruptions, our productivity’s increased.
“Last, but not least, there’s our carbon footprint. With collateral electronically archived, the bulky files have decreased in number, freeing up valuable room for other uses.
“The net result of these combined enhancements is better services for end clients whose cases we can progress more efficiently, speedily, flexibly and cost effectively, which keeps them coming back when the need for instruction arises.”
Commenting on the transfer from incumbent to Insight Legal’s software, Stephen concludes:
“We’re a busy firm and didn’t want to spend too much time on the changeover and subsequent familiarisation. But it was all so easy with Insight Legal’s support and straightforward software.”