Legal accounts software is a main component of any law firm’s infrastructure in order to get paid for work done, recover expenditure and comply with the SRA Accounts Rules.
Joe Mulholland & Company’s incumbent system, used since inception in 2004, had become stagnant due to lack of development. Also, several changes in ownership of the software provider was both unsettling and confusing for the practice who never knew which individuals, or indeed company, they’d be dealing with from one week to the next.
Martina Rooney, Accounts Manager at Joe Mulholland & Company, explains: “With our previous supplier, we hadn’t received any software updates for a protracted period of time. Without additions or enhancements, it had effectively become dormant.
“Added to this, a series of mergers and buy-outs meant that the company name and our key contacts were forever changing. The personal touch which we so valued was lost. It was time to change.”