With a lengthy cashiering background, Shani’s knowledgeable in a multitude of legal accounts and practice management systems which is why she’s adamant that Insight Legal Software reigns supreme.
“With Insight, I love the fact it’s all laid out logically. Everything’s exactly where you’d expect it to be. It’s tidy as well, with the navigation points sitting along the top of the screen, not all over the place and down the side which is extremely distracting. This means it’s really easy to find what you need. You can personalise the system to hide lesser-used features and manoeuvre your way around even quicker.
“Reporting’s another stand-out area of Insight. When it’s end-of-year time, accountants often ask for urgent reports. I can literally generate reports in 30 seconds. Within the reporting tool, I can view full matter listings, filter by client, set up specifics such as balances greater than zero and generally check that money’s where it should be, thereby keeping finances compliant with the SRA Accounts Rules.
“Despite Insight’s current impressive feature set, they regularly roll out software updates which keeps improving and expanding its capabilities. It’s unsurprising they’ve won the 2016 ILFM Solicitors’ Software Users Award. They’re very deserving of the top spot.
“I couldn’t talk about Insight without reference to the people. Their training and helpdesk support is truly outstanding. I’ve been on the receiving end of support services from other suppliers and they don’t come close to Insight. They excel at thinking backwards to get to the root of a problem and are always on hand to help. As a freelancer, this is very reassuring. Sometimes the solution turns out to be obvious but I’m never made to feel stupid. They’re happy to answer any query, big or small.
“For these reasons, and a whole heap more, I recommend Insight Legal Software, particularly to those in my position. It’s the type of system that powers the freelancing environment.”