The benefits experienced by Ashteds’ 3 users are wide-ranging and abundant.
“I can’t overemphasise Insight Legal Software’s usefulness for new start-ups. It’s reasonably priced, doesn’t blind you with science and gives the information you need in easily exportable report format.
“Provision of information is so immediate that preparing for our recent audit only took 10 minutes. It’s not unusual for this process to take 5 days. Needless to say, the time savings are immense.
“It’s so straightforward and logical to use that it’s almost impossible to get tasks wrong. However, Insight’s after-sales support team are readily available if it goes pear shaped! They’re able to remotely control individual PCs to fix mistakes as you watch. I sometimes wonder if Insight staff ever sleep because they’re always contactable. This is hugely reassuring.
“The software is adaptable too. One of my ongoing requirements is tracking non-chargeable time so that I can see where we’re devoting ourselves when not fee earning. Separate codes were created for this very purpose so this knowledge is accessible at my fingertips.
“Insight’s leading software and dependable services mean that I’m not burdened by everything which is standard practice for most start-ups. Other individuals in my position should similarly seek cloud systems and responsive support, making Insight their first call.”