After setting up his new practice, Sunil Jaswal at ABC Law Limited started searching for his accounts software partner.
As a sole practitioner, easy-to-use functionality, affordable cost, sound reputation and all-encompassing support were his essential tick-list items.
That’s why Sunil’s delighted with Insight Legal Software.
The Law Firm
Birmingham-based ABC Law Limited, established late 2015, provides legal advisory services in the areas of residential conveyancing, commercial conveyancing and commercial contracts.
When Sunil Jaswal set up his new law firm, he drew upon his experience in practice using various case management and legal accounts systems in order to determine what he did and didn’t want from his software supplier.
One of Sunil’s primary promises to his clients is to offer competitive fees without compromising on service quality. Therefore, as well as a lengthy list of functionality requirements, a key element of Sunil’s software purchase decision was cost, in order to keep his overheads down.
For these reasons and more, Sunil chose Insight Legal Software.
As a start-up, Sunil had a lot of organising to do before he could open his business. This included his IT infrastructure. However, in these early stages, Sunil’s time and money had to be utilised very cautiously. While it was tempting to simply select a system he was familiar with from previous use, it soon became evident that many of these were costed over budget.
Sunil explains: “I’m a sole practitioner so it’s really hard to skill up on new software. The options were either to install something I’d used before or purchase an unfamiliar system but one which seemed straightforward, had user-friendly features and which would be easy to learn.”
“The other factors important to me were pricing and reputation. I couldn’t afford to pay over the odds and wanted the reassurance of knowing that my shortlisted suppliers were well thought of in the industry. Insight Legal Software surpassed the rest.”
Having initially looked at four practice management systems, Sunil narrowed his search to Insight Legal Software and one other provider.
Sunil continues: “During my career, I’ve been an end-user only. I was shocked to discover how much these systems actually cost in terms of up-front hardware such as server equipment and individual licences. Also, there’s often a cost per completed matter. Insight’s refreshingly different. Analysing the financials alone helped me to devise my shortlist.”
“The next stage of research involved demonstrations. An overview of Insight showed its brilliance. The system is customisable and has lots of layers so can be adapted to be as simple or complex as you like, depending on how you work. It’s so straightforward, you can use it immediately, after some remote training.”
“Finally, in the legal market, reputation goes a long way. I was given two really strong recommendations on Insight. One of these was from my accountant. So, I signed up and, six months later, I’ve never looked back.”
Sunil subscribed to Insight’s case management and legal accounts software and now utilises its extensive functionality to run his practice.
Sunil concludes: “The application itself is excellent and, by choosing Insight, I’ve made a substantial financial saving from the outset because implementation and data transfer costs are so low. No additional hardware’s needed. What I’d originally classed as necessary outlay expenditure, and been willing to purchase as an essential requirement, turned out to be saved. And, I’m still saving money month-on-month because it’s such an economical pricing structure.”
“Remote support is another splendid facet. Through TeamViewer, Insight’s technical team can solve any hitches. They delve right into the heart of the matter to make sure problems don’t crop up again. This comprehensive service is so valuable for someone like me, on my own in business.”
“Accounts support is equally superb. The phone’s always answered in two to three rings, and they’re responsive and helpful. The feeling of being able to tap into these wider resources gives me total peace of mind. My experience with Insight has been, and continues to be, nothing but positive.”
ABC Law Limited
The Coach House
217 Harborne Road
T: 0121 426 3999